CQC and Home Care Services

CQC and Home Care Services

What is CQC and Why Should You – Our Client, Care About Them?

CQC or Care Quality Commission is an independent regulator of health and social care in England. You could have a look at their regulations on their website, but I will try to summarise the most important ones here.

Meanwhile, if you are looking for a home care provider in Nuneaton, registered with CQC, we are happy to answer all of your questions. Contact Us

Instead of leaving it at the end, let me start with the conclusion: Their job is to make sure care agencies like us provide the best home care for you.

  • They register the care providers.
  • They monitor, inspect and rate services.
  • The protect the people who use care providers’ services

Twilight Recruitment’s primary mission is to give the specific, most necessary care with passion, for you – our Client. So we believe CQC’s standards are the most accurate ones as they are focused on you as well.

Person-centred care, treat with respect and dignity and safety are only part of the Care Quality Commission’s standards.

They make sure the care we provide for you is safe.

That means you feel safe with our Carer, he or she is protecting you from any harm. However, you are still free to do the things you want to do, in a safe manner.

CQC asks for effectiveness

TheCommission can find out if we bring effective services by simply reassuring the following things:

  • Our staff has to be trained and certified for the care we provide
  • Our staff has to follow CQC’s regulations
  • Our staff has to act in a professional manner
  • Our staff has to be knowledgeable, and active in his care for you
  • Our staff has to be sure the care they provide is the exact right care you need and nothing less

The Care Quality Commission always search for responsive care agencies like us

Your needs change with the time. Our home care changes with them. CQC makes sure we are flexible enough to meet your needs. We change our plans according to the changes that happen. For example, if you need to visit a hospital or have an appointment, we should be able to create a suitable plan for you.

They make sure our staff is happy

Happy Carers means happy Clients. That is why CQC  takes care not only for you but your Carer as well. Your Carer should feel knowledgeable enough to do their job. He or she should feel supported and free to express concerns about the care we provide you with, and changes in it. At the same time, the Care Quality Commission supervises our management by doing regular inspections and rewarding us for our good work.

Home Care Services in Nuneaton

Home Care Services in Nuneaton

If you need home care provider in Nuneaton and the area, here’s what we can do for you.

Twilight Recruitment Agency is a leading provider of Health and Social Care staff for Nuneaton and the area.

We understand that your needs or the needs of your family member are the most important thing for you. Therefore, it is the most important thing for us as well.

To provide you with the best care, we recruit only the very highest calibre of nursing and healthcare professionals. Our comprehensive induction procedure helps us deliver the maximum level of care with passion.

In fact, that is our goal:

We Provide Care With Passion

And we provide it 365 days a year, 24 hours a day, ready to assist you in any aspect of your day you might need help with.

Unforeseen circumstances can make the simplest of life’s activities a challenge. When they arise, you want the security of being in your own home, where familiar surroundings allow you to maintain the lifestyle and sense of freedom you’re accustomed to.

All our healthcare professionals have attained a high level of proficiency and training. They fully meet the quality standards set by CQCWe are regulated by the Care Quality Commission.


Who Do We Help To?

We provide care services in Nuneaton and the area in the following groups:

  • Adults aged over 18
  • Vulnerable adults
  • People with dementia
  • Mental health problems
  • Physical disabilities
  • Sensory impairment
  • Illness
  • Adults who are recovering from illness
  • Adults with learning difficulties


What Do We Offer?

Given a choice, many people decide to stay at home and receive care from the comfort of their own place. We understand this very well. Therefore, we always aim to help you stay safe and comfortable in your home. Here are some of the ways we can support you throughout our Care Services in Nuneaton and the area:

  • Personal Care (such as getting up and putting to bed)
  • Care at night – this may include night sleeping service, night sitting service or waking night service.
  • Care at day – we can support you in your daily routines – personal hygiene, helping you with your housework, meal and snack preparation, helping you with the shopping.
  • We could also help you to get out and about in the local community
  • Companionship
  • Sitter services
  • Revise and deliver total care packages
  • Exercise programmes under the instruction of a physiotherapist or occupational therapist
  • Support with medication – documentation, and storage of medicines

Can’t see what you’re looking for? We’ll be happy to discuss more options available for you. Contact us

Flexible, Trustable & Passionate for What We Do

Our Care Services in Nuneaton and the area are flexible and will be organised to suit you, support you and help you feel safe in your own home.

So, if you are looking for extra support in your everyday tasks we are happy to help. Call us or contact us through this page.

What Does It Mean To Be a Carer Worker?

What Does It Mean To Be a Carer Worker?

In case you’re wondering, yes, we recruit carers for Nuneaton and the area.

But what is a Carer Support Worker and how to know if you want to be one?

To be a Carer Worker you don’t have to have a paper with that job title necessarily. You could look after a parent, a spouse or other family member with disabilities, mental illness or special needs and that makes you a carer.

However, the best Carers and Support Workers are the ones that know the specifics of the job, have the specialised training for it and answer to the needs of the sector. But they provide the clients with something rarer to see.


Once I was told that the best way to do your job, to be valued and appreciated by the others and yourself, is always to overdeliver.

In a world that we usually get what we’ve paid for or less, overdelivering is crucial. We go to the shop, and we usually get what we’ve paid for or sometimes even less (quality of the products or the service). We go to a restaurant, and we get what we’ve paid for or very often, even less. We call with an issue to any service company and as usual – we get what we’ve asked for if not even less.

I know you agree with me.

So can you imagine in that world to come, someone, that over-delivers? Can you believe if that someone is you?

Over-delivering in any aspect of your life will benefit you, primarily when working as a Carer.

The difference for you will be that your over-delivering will improve someone else’s life.

So, what do I mean by Over-delivering? What does a good Carer Worker mean?

Did you know we are looking for Support Workers in Nuneaton?

The Best Carer is kind

The best Carer realises that to work as a carer, you should really care for the people. And kindness is on the top of the list. A person that’s kind has a good heart and loves helping people. That Carer understands that while what he does is a “job” to him, it is a way of living for the Client. A kind Carer understands the client’s situation and over-delivers with his job by just showing care.

The Carer wants to help

To be the best Carer, you have to like helping people. This job is not appropriate for you if you will do it only for the money. Because it’s challenging at moments, sometimes it’s messy and very often is hard.

So if you want to be a good Carer Worker, you have to love helping people. You have to love it not because of the “Thank You” card once a year, but because of the self-pleasure that today you actually did something good for someone else.

The Best Carer Knows Their Stuff

When dealing with people with special needs, you should be aware that the Client’s life sometimes is in your hands. You help them moving around the house or out; you give them their medications, etc.

To do all those things you will have to do training before that. If you consider working with us but don’t have any training, please Contact Us so we can help you with the options.

However, you will have the Certificates, but the most important thing is to realise the big responsibility you have when helping Clients. And the best Carer knows their policies, regulations, duties and is aware of the Client’s specific needs.

Feel confident enough to try it out? Contact Us here or send us this Application Form.

The Carer Worker Always Communicates

Effective communication has always been on the primary keys to being a good Carer. You should be able to communicate with your manager, but most importantly – with your Client.

The Client’s needs and safety always come first. So your task will be to communicate effectively with him on an everyday basis. Here’s the place when your kindness could shine among everyone else with your care and compassion. Just asking the routine questions will help you do the job, but adding the personal characteristic “kindness” will do wonders for the Client and yourself.

Organisation Skills

To be able to organise your time and your duties around your care for the Client is another crucial characteristic of the best Carer. Your professionalism will depend on our organisation skills. While helping the Client with his day-to-day needs, it will be up to you to organise the process in an ethical and effective manner.

Do you feel ready to be a Carer Worker? We offer a job as a Carer/Support Worker all over Nuneaton and the area. Fill this application form and we’ll get in touch with shortly.

Have a question to ask? We’ve got plenty of options to reach out to us here.

Work with Us – Carer in Nuneaton Recruitment

Work with Us – Carer in Nuneaton Recruitment

Would you like to Work with us as a Carer in Nuneaton and the area?

We need you in Nuneaton.

Improve someone’s life by simply helping them with their everyday needs.

To be a Carer means you will have to look after a person that needs help because of their disability, mental health problem, illness or anything else that is stopping them from looking after themselves.

As a Care Worker, your main responsibilities will be to:

  • Assist the client’s needs by supporting them during their morning, noon and evening routines
  • getting them up from bed or helping them going to bed at evening time
  • making their bed and changing sheets
  • assisting the client to wash, bath or shower
  • helping the client to dress or undress
  • helping with the meals of the day (breakfast, launch, supper) – preparing, staying with the client while having their meal, washing up after that
  • preparing drinks for the client according to their preferences and nutritional needs
  • helping them with their medication at the agreed level of support
  • helping the client the housekeeping where needed and agreed – vacuuming the floors, dusting and disinfecting surfaces
  • providing companionship to the client, keeping a conversation going with the purpose to understand better client’s needs – on a health, emotional and mental level
  • occasionally and when agreed doing daily or weekly shopping, following the procedures of the process.
  • assuring the Client’s safety and good health
  • helping with the Client’s social needs – where agreed, to accompany them when going out for walks, meeting friends, doing shopping, etc.
  • providing safeguarding for the Client
  • using the manual handling equipment safely and correctly
  • follow all procedures not mentioned here, however part of the job description


carer in nuneaton apply

What Training Do You Need to Start Working as a Carer in Nuneaton:

If you don’t have any training, there is nothing to worry about. We provide full training in the tasks you will be carrying out. Below, you will see a list of main training we will ask you to have:

  • Health and Safety
  • Moving and Handling
  • Food Hygiene
  • Safeguarding and Prevention of Abuse
  • Medication Awareness
  • Equality and Diversity
  • Infection Control

The best thing about working as a Carer with Twilight Recruitment:

  • flexible job hours – as a carer in Nuneaton and the area your working hours depend on your preferences and availability

We provide work on any day of the week, Monday until Sunday, and any time of the day that is suitable for you – from morning to evening.

  • we respect your mobility

If you have a driving licence that allows you to use your car for work you will benefit from it as we are paying you for the mileage. However, if you do not have the chance to drive between the client’s addresses, we will respect that and create your schedule according to your mobility.

  • your earnings will depend on your experience and qualifications, so just fill and send us the Carer Application Form


Main documents and certificates you need to work as a Support Worker for Twilight Recruitment Ltd

We will need the following documents from you:

  • Passport
  • Visa – we need working visa if you don’t have UK citizenship and you are not from the EU country
  • National Insurance Number
  • Driving Licence – if you will use your car for work
  • Proof of address
  • Certificates of Training – Manual Handling, Safeguarding, Medication Training, a document of any other training you are certified for
  • Two passport size photos of yourself

Are You Ready To Work as a Carer in Nuneaton?

Here’s what we kindly ask you to do next:

Download the Application form and fill it.

Send it to us via email: info@twilightrecruitment.co.uk

We will contact you as soon as possible to arrange an interview with you as Carer in Nuneaton and the area.